FAQ

🌟 Frequently Asked Questions (FAQ)

❓ What is Carbonmart?

Carbonmart is an online shop offering electronics, accessories, smart gadgets, and more at affordable prices.

🛒 How do I place an order?

Select your product → Click “Buy Now” → Fill in the details → Confirm the order. Simple and fast!

💸 Do you offer Cash on Delivery (COD)?

COD is available in certain areas. If not available, prepaid options can be used.

💳 What payment methods do you accept?

We accept Debit/Credit Cards, Payoneer, Skrill, Binance Pay, Bank Transfer, and more.

🚚 How long does delivery take?

Delivery usually takes 3–10 business days depending on your location.

🔍 How can I track my order?

You will receive a confirmation message/mail. For assistance, contact us anytime.

🛑 Can I cancel my order?

You can cancel your order before it is shipped. After shipping, cancellation is not possible.

🔄 What is your return & refund policy?

Returns are accepted for damaged, wrong, or missing items within 48 hours. Refund takes 3–7 days.

🎧 Are your products original?

Yes, all products are tested, high-quality, and original as described.

📞 How can I contact Carbonmart?

Email: Alexandrapiglia1@gmail.com
Phone: +1 207-742-4602

🛡️ Do your products come with warranty?

Warranty depends on the product and is mentioned on the product page if included.

🌍 Do you ship internationally?

Yes, selected products support international shipping. Fees vary by country.